Foodient Ltd. (“Samsung Food”) uses certain service providers (sub processors) to assist it in providing to its customers the Samsung Food Services as described in the Samsung Food Terms of Use available. Defined terms used herein shall have the same meaning as defined in the Agreement.
A sub processor is a third party data processor engaged by Samsung Food, who has or may process Your Content(which may contain personal data). Samsung Food engages different types of sub processors to perform various functions as explained in the tables below.
| Sub processor | Country of Processing | Purpose |
| Zendesk, Inc. | USA | Customer Account Administration and Support |
| Enterpret | USA | Customer Feedback Data Storage and Analysis |
| Survicate | USA | Customer Feedback Data Storage and Analysis |
| Appfollow | Finland, Germany | Customer Feedback Data Storage and Analysis |
| Google Inc. | USA | Crash Reporting (Firebase), App distribution and analytics (Firebase, Google Analytics, Google Tag Manager, Redash), subscriptions and purchases (Play Store), Analytics (Google Analytics) |
| RevenueCat Inc | USA | Subscription management |
| GitHub, Inc. | USA | Backend for Whisk Platform |
| Sendgrid | USA | Email Services |
| Cloudinary | USA | Image Storage and Transformation |
| BunnyCDN | USA | Content Delivery Network |
| Cloudflare | USA | DDoS Protection and Content Delivery Network |
| Twilio | USA | SMS Services |
| Sentry | USA | Bug and Crash Reporting |
| Pingdom | USA | Performance Monitoring |
| Appbot | Australia | App Reviews Suppport |
| Amplitude | USA | Data and Statistics |
| Kubit | USA | Data and Statistics |
| Braze | USA | Customer lifecycle management (email, push, in-app messaging) |
| Roadway | USA | Data and Statistics |
| OpenAI, L.L.C | USA | Recipe content generation from user saved recipes, ingredients detection for user uploaded photos |
| Amazon.com, Inc. | USA | Image recognition and detection (spam) |
Infrastructure: We use the following subprocessors to provide our cloud infrastructure environment and storage of our Customer Content:
| Subprocessor | Country of Processing |
| Google Inc. | GB |
| Amazon.com Inc | GB |
| Hetzner Online GmbH | Germany |
Processing of Your Content: We work with various sub processors that monitor, maintain and otherwise support the Application Services. In order to provide this functionality these sub processors may, but not necessarily will, have access to Customer Content:
Incidental Account Administration and Support Sub Processors: We use the following sub processors who provide incidental support services and account administration for our customers. Use of these sub processors is on a limited basis.
| Subprocessor | Country of Processing | Purpose |
| Google Inc. | USA | Email and Cloud Storage of Documents |